Terms of Service

These Terms of Service (“Terms”) govern use of the Operfield platform - the web application, installable app, and related pages (the “Service”). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a company, you agree on that company’s behalf and confirm you have authority to do so.

01The Service

Operfield provides field-operations software for construction and trades businesses: time tracking, scheduling, work orders, site and safety reporting, estimating, subcontractor invoicing, and job costing. We may add, change, or remove features as the platform evolves.

02Accounts and responsibility

• You must provide accurate information when creating an account and keep credentials confidential.
• Company owners and admins control who in their company has access and what roles they hold; the company is responsible for the actions of its users.
• You are responsible for activity under your account. Tell us promptly at support@operfield.com if you suspect unauthorized use.

03Your data

Your company owns the data it enters into the Service - timesheets, projects, invoices, reports, photos, and documents (“Customer Data”). We claim no ownership of it. You grant us a limited licence to host, process, transmit, and display Customer Data solely to provide the Service. Our handling of personal information is described in the Privacy Policy.

You are responsible for having the right to enter the data you enter - including telling your employees about time and location capture where the law requires it, and having permission to upload documents, photos, and contact details of others.

04Acceptable use

You agree not to:

• break the law or infringe others’ rights using the Service;
• probe, breach, or test the security of the Service, or access data of another company;
• upload malicious code, or use the Service to send spam or deceptive messages;
• resell, sublicense, or white-label the Service without our written agreement;
• use automated means to scrape or bulk-extract data you don’t own.

05Subcontractor, client, and signature links

The Service can generate special links (subcontractor invoice portals, bid invitations, client portals, remote signature requests) that grant limited access without a login. Your company controls who receives these links and is responsible for sharing them only with the intended people. Anyone using such a link agrees to these Terms to the extent they apply.

06Fees

Parts of the Service may be offered free during early access. If and when paid plans apply to your account, pricing and billing terms will be presented before you are charged. We will not silently convert a free account into a paid one.

07Availability and support

We work to keep the Service available and fast, but it is provided “as is” and “as available”without warranties of any kind, express or implied - including fitness for a particular purpose and uninterrupted operation. Notifications and reminders depend on third-party push and email services and on device settings we don’t control; they can fail or arrive late, and the Service must not be your only mechanism for safety-critical communication.

08Not professional advice

Operfield produces records - timesheets, payroll summaries, job-cost figures, safety reports - from the data your company enters. These are tools, not professional advice. Your company remains responsible for compliance with employment, tax, safety, and record-keeping laws that apply to it, and for verifying figures before relying on them (for example, before running payroll or filing anything).

09Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and (b) our total liability for all claims arising out of or relating to the Service in any 12-month period is limited to the amounts your company paid us for the Service in that period (or CAD $100 if the Service was free). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10Indemnity

Your company will defend and indemnify Operfield against third-party claims arising from Customer Data or from use of the Service in violation of these Terms or applicable law - including claims by employees or subcontractors relating to how your company chose to use monitoring, payroll, or record-keeping features.

11Suspension and termination

You can stop using the Service at any time; company owners can request account closure at support@operfield.com. We may suspend or terminate access for material breach of these Terms, for legal reasons, or to protect the Service and its users - with notice where practical. On closure, we will make Customer Data available for export for a reasonable period before deletion, as described in the Privacy Policy.

12Changes to these Terms

We may update these Terms as the Service evolves. For material changes we will update the date above and notify Customers through the Service. Continued use after a change means you accept the updated Terms.

13Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it, and disputes will be resolved in the courts of Ontario - without limiting any consumer rights you have under the laws of your own jurisdiction.

14Contact

Operfield · support@operfield.com